1.About This Policy
Afri Wood & Supply is a commodity supply business engaged in the sourcing and export of timber, cashew nuts, and shea butter to international buyers, importers, manufacturers, and distributors. This website is operated as a B2B commercial information and enquiry platform.
This Privacy Policy describes how we handle personal information when:
- you visit this website;
- you submit an enquiry through our contact form;
- you submit a quotation request through our Request a Quote form;
- you communicate with us directly by email or other means.
This policy applies to personal information collected through this website and related communications. Where a separate commercial contract or agreement governs a specific business relationship, that agreement may contain additional terms relating to how information shared in that context is handled.
We do not claim a specific legal entity name or registration number in this policy. Confirmed business registration details are listed in the business confirmation section maintained for internal review.
2.Information We Collect
Information you provide directly
Contact form. When you use the contact form on our Contact page, you may provide the following information:
- Full name (required)
- Company or organisation (optional)
- Email address (required)
- Telephone number (optional)
- Enquiry subject (required)
- Message (required)
Quotation request form. When you submit a quotation request on our Request a Quote page, you may provide the following information:
- Full name (required)
- Company or organisation (required)
- Business email address (required)
- Telephone number (optional — include country code)
- Country or region where your business operates (required)
- Commodity or product requested (required)
- Quantity required and unit of measure (required)
- Destination country (required)
- Port or city (optional)
- Preferred incoterms (optional)
- Target delivery timeline (optional)
- Special requirements, specifications, or notes (optional)
- Attached documents (optional — see Section 7)
Direct communications. When you contact us by email or through other direct channels, we receive the personal information included in those communications.
Information collected automatically
When you visit this website, our hosting infrastructure and the third-party service providers described in Section 9 may automatically receive or record certain technical information as part of normal internet operations. This may include:
- IP address
- Browser type and version
- Operating system and device type
- Referring URL or page
- Pages visited on this website
- Date and time of visit
This technical information is collected through standard hosting and content delivery infrastructure. We do not use it to identify individual visitors or build visitor profiles.
3.How We Collect Information
We collect personal information through the following channels:
- Contact form — when you submit an enquiry on our Contact page
- Request a Quote form — when you submit a commercial quotation request
- Direct email — when you contact us at [email protected]
- Hosting and infrastructure — through standard server logs maintained by our hosting platform (see Section 9)
- Third-party services loaded on the website — through the external services described in Section 9, which may receive certain technical information when their resources are requested by your browser
4.How We Use Information
We use personal information for the following purposes:
- Reviewing and responding to contact enquiries
- Evaluating quotation requests and understanding commercial requirements
- Communicating with you regarding commodity availability, specifications, and supply terms
- Coordinating commercial discussions where a supply engagement proceeds
- Operating and maintaining the security and performance of this website
- Diagnosing and resolving technical issues
- Complying with applicable legal obligations
- Protecting our legitimate business interests
We do not use personal information collected through this website for advertising, behavioural profiling, or direct marketing purposes. We do not sell personal information.
5.Legal Bases for Processing
To the extent that applicable privacy law requires us to identify a lawful basis for processing personal information, we rely on the following grounds depending on the purpose and jurisdiction involved:
- Pre-contractual steps / contract performance
- Where you have submitted an enquiry or quotation request, processing your information is necessary to respond to your request and, where applicable, to take steps preparatory to entering into a commercial arrangement.
- Legitimate interests
- We process certain information on the basis of our legitimate interests in operating a functional and secure business website, responding to commercial enquiries, and maintaining appropriate business records. Where we rely on this basis, we have considered that our interests are not overridden by the interests or fundamental rights of affected individuals in the context of this B2B service.
- Legal compliance
- Where applicable law requires us to process, retain, or disclose personal information.
- Consent
- Where you have voluntarily provided information for a specific purpose through our forms or direct communications. In such cases, you may withdraw consent by contacting us, though this does not affect any processing already carried out.
We have sought to match specific processing purposes to appropriate legal grounds. Where the precise legal position depends on the applicable jurisdiction or the specific circumstances of processing, we have used careful language rather than asserting broad legal conclusions.
6.Contact and Quote Enquiries
The contact form and quotation request form are the primary means by which visitors share personal information with us through this website.
When you submit a contact enquiry, we use the information you have provided to review your message and respond using the contact details you have given.
When you submit a quotation request, the information you provide is used to:
- understand the commodity, specification, quantity, destination, and timeline described in your request;
- assess supply availability and conditions relevant to your requirements;
- communicate with you regarding the requested commodity; and
- prepare and deliver a commercial supply offer where appropriate.
Submitting a quotation request form does not itself create a legally binding commercial contract. A commercial relationship requires a separate written agreement between the parties.
We will not use enquiry information for purposes unrelated to the enquiry without your knowledge.
Note for business review: The contact and quotation forms currently do not transmit data to a backend service or email system. Before this website is relied upon for commercial operations, a confirmed form submission mechanism (email relay, CRM, or API) must be implemented and documented.
7.Document Attachments
The quotation request form includes an optional facility to attach a supporting document — such as product specifications, quality standards, or related reference materials — in PDF, Word, or Excel format.
Where you choose to attach a document, it should contain only information relevant to your commercial enquiry. Please do not include unnecessary sensitive personal information in attached files.
Note for business review: The file attachment field in the quotation form is currently a UI element only. Attached files are not currently transmitted to or stored by Afri Wood & Supply — the form does not yet have an active file upload mechanism. This section should be updated to accurately describe the actual handling of attachments once file processing is implemented.
8.Cookies and Browser Storage
Cookies
This website does not set cookies in your browser. Our web application does not use cookies for sessions, analytics, advertising, or preferences.
Browser localStorage
Our website stores a single item in your browser's localStorage to remember your colour scheme preference (light or dark display mode). This value:
- is stored locally in your browser only — it is never transmitted to our servers or any third party;
- contains only your colour-scheme preference ("light," "dark," or "system"); and
- can be cleared at any time by clearing your browser's site data for this website.
No other information is stored in localStorage, sessionStorage, or IndexedDB by our web application.
Third-party storage
Third-party services whose resources are loaded when you visit this website may set their own cookies or use their own browser storage mechanisms in accordance with their own privacy policies. See Section 9.
9.Third-Party Services
Google Fonts
This website loads the Inter typeface from Google's Fonts service, served from fonts.googleapis.com and fonts.gstatic.com. When your browser loads this resource, a request is made to Google's servers that includes your IP address and browser information, as is standard with any HTTP request. This request occurs on page load.
Google Fonts is operated by Google LLC. For information about how Google handles data associated with its Fonts service, refer to Google's Privacy Policy.
Hosting and content delivery — Cloudflare
This website is hosted on Cloudflare Pages, a platform operated by Cloudflare, Inc. Cloudflare processes all traffic to and from this website as part of its hosting and content delivery services. Cloudflare may collect and process technical information — including IP addresses — as part of its standard infrastructure operation and security functions.
For information about Cloudflare's data practices, refer to Cloudflare's Privacy Policy.
Analytics and marketing
This website does not currently use Google Analytics, Google Tag Manager, Meta Pixel, or any other analytics, advertising, or behavioural tracking service. No tracking pixels or remarketing scripts are installed.
Note for business review: If analytics or marketing services are added to this website in future, this policy and any applicable cookie consent mechanism must be updated before those services are activated.
11.International Data Transfers
Afri Wood & Supply operates from Ghana. Information submitted through this website may be processed in jurisdictions other than your own, including countries where our hosting and technology service providers operate their infrastructure.
Cloudflare operates data centres globally; the routing and processing of traffic through Cloudflare's network may involve processing in multiple jurisdictions. Google similarly operates internationally. Standard internet infrastructure means that technical processing may occur across jurisdictions in the course of delivering this website.
Where international transfers of personal data are subject to specific legal requirements under applicable law, we rely on the operational necessity of providing the website service and, where applicable, on any recognised transfer mechanisms under the laws of the relevant jurisdiction.
Individuals in jurisdictions with specific requirements for international data transfers — including those in the European Economic Area, the United Kingdom, or other regions with regulated transfer frameworks — should be aware that information submitted through this website may be processed outside their jurisdiction through our hosting and service provider relationships.
12.Data Retention
We retain personal information only for as long as reasonably necessary for the purposes for which it was collected, and as required or permitted by applicable legal and business obligations.
In determining how long to retain personal information, we consider:
- the purpose for which the information was collected and whether that purpose remains active;
- whether a commercial relationship has resulted from the enquiry and any associated record-keeping obligations;
- applicable legal, tax, or regulatory requirements; and
- any applicable limitation periods under law.
Information stored in your browser's localStorage (colour scheme preference) is retained locally in your browser until you clear your browser's site data. We do not retain this value on our servers.
Access logs and technical records maintained by our hosting provider (Cloudflare) are retained in accordance with Cloudflare's own data retention practices.
Note for business review: Specific numerical retention periods for enquiry and quotation data should be established and documented once form submission processes are operational. Retention periods should be reviewed in the context of applicable legal requirements, including the Data Protection Act, 2012 (Ghana).
13.Data Security
We take reasonable administrative, organisational, and technical measures to protect personal information against unauthorised access, loss, misuse, alteration, or disclosure. These measures are proportionate to the nature of the information handled and the risks involved.
This website is served over HTTPS, providing encrypted transmission between your browser and our hosting infrastructure. Our hosting platform (Cloudflare) provides additional infrastructure-level security measures.
However, no method of internet transmission or electronic storage is completely secure. We cannot guarantee the absolute security of information transmitted to or from this website, and we do not make that claim.
If you believe that your personal information has been compromised in connection with your dealings with us, please contact us promptly at [email protected].
14.Your Privacy Rights
Depending on applicable law and your jurisdiction, you may have rights in relation to personal information we hold about you. These may include the right to:
- Access — request information about or a copy of the personal information we hold about you;
- Correction — request correction of inaccurate or incomplete personal information;
- Deletion — request deletion of personal information we hold about you, subject to applicable legal or operational requirements that may prevent immediate or complete deletion;
- Objection or restriction — object to or request restriction of certain processing of your personal information;
- Withdrawal of consent — where processing is based on consent, withdraw that consent, without affecting the lawfulness of any processing carried out before withdrawal; and
- Information — request information about how your personal information is processed.
These rights are subject to the conditions and limitations set out in applicable law, and may not apply in every circumstance or jurisdiction. The availability and scope of specific rights will depend on the laws applicable to you and to the relevant processing.
To exercise any of these rights, contact us at [email protected]. We will respond within a reasonable period and in accordance with applicable requirements.
If you are not satisfied with our response, you may have the right to complain to an applicable data protection supervisory authority in your jurisdiction.
15.Ghana Data Protection
Afri Wood & Supply operates from Ghana. Ghana's Data Protection Act, 2012 (Act 843) establishes the primary legal framework governing the collection, storage, use, and disclosure of personal data in Ghana. The Data Protection Commission is the supervisory authority established under Act 843.
Act 843 requires data controllers to:
- collect personal data only for specified, explicit, and legitimate purposes;
- ensure that data collected is adequate, relevant, and not excessive in relation to those purposes;
- protect personal data against unauthorised or unlawful processing and against accidental loss, destruction, or damage; and
- not retain personal data for longer than is necessary for the purposes for which it was collected.
Data subjects in Ghana have rights under Act 843 to access personal data held about them, to request correction of inaccurate data, and to request that data be deleted or blocked where processing does not comply with the Act.
We have sought to align the personal information handling described in this policy with the principles of Act 843. Individuals in Ghana may exercise their rights under Act 843 by contacting us at [email protected].
Note for business review: Act 843 requires data controllers to register with the Data Protection Commission before processing personal data. Whether the company is registered should be confirmed. If registration has been completed, registration details may be added to this section.
16.International Visitors
This website is directed to businesses internationally. Visitors and enquirers from different jurisdictions may have additional rights under the data protection or privacy laws applicable in their location or applicable to processing that affects them.
This policy has been written with awareness that visitors may be located in jurisdictions with their own data protection frameworks, including but not limited to the European Economic Area, the United Kingdom, and other regions with data protection legislation. The protections described in this policy are intended to provide a reasonable standard of privacy protection for all visitors.
We do not make a blanket claim that any particular foreign data protection regime applies to our company or operations. Where specific obligations may arise under applicable foreign law in relation to visitors in those jurisdictions, we intend to address those obligations appropriately.
If you believe that additional rights apply to you under applicable law, or if you have concerns about how your information is handled, please contact us at [email protected].
17.Children's Privacy
This website and our services are directed exclusively to businesses and business professionals. We do not knowingly collect personal information from individuals under the age of 18, and this website is not designed as a service directed at children.
If we become aware that personal information has been submitted by an individual under 18 without appropriate parental or guardian consent, we will take appropriate steps to address the matter. Please contact us at [email protected] if you have reason to believe this has occurred.
18.Links to Other Websites
This website may contain links to external websites operated by third parties. These links are provided for reference and convenience. Afri Wood & Supply does not control those websites and is not responsible for their content, privacy practices, or data handling. Visitors who follow external links should review those websites' own privacy policies.
19.Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes to our website, business practices, or applicable legal requirements. The revised policy will be published on this page with an updated "Last updated" date at the top of the document.
We encourage visitors to review this policy periodically. Continued use of this website after a policy update constitutes acknowledgement of the revised policy.
We do not maintain a public version history of prior policy texts.
20.Contact Us About Privacy
If you have questions or concerns about this Privacy Policy or about how your personal information is handled, or if you wish to exercise a privacy right, please contact us:
Afri Wood & Supply
Email: [email protected]
We aim to acknowledge privacy enquiries promptly and to respond substantively within a reasonable period in accordance with applicable requirements.
Note for business review: Consider whether a dedicated privacy contact email address (e.g. a separate inbox) should be established for privacy-related correspondence. The physical/postal address of the business should also be added once confirmed for public disclosure.